As organizations compete for customers’ dollars, focusing on the employee experience is critical. Creating an employee journey map is one way to uncover problem areas and solutions. At its simplest, an employee journey map is a graphical image that represents the organizational path, or moments that matter, for a particular type of employee. For example, the […]

Photograph: Matthew Korfhage Add vinegar to dish soap for extra degreasing: Need a meaner substance? You don’t want to use it all the time, but vinegar does help degrease a pan or an oven when simple elbow grease won’t do. And while it’s a little harsher than basic dish soap, it won’t do a lot […]

A cloud market characterised by openness, interoperability, and fairness has to be the aspiration for Europe, but we are currently far from that. I fear policymakers may feel that efforts to tackle cloud switching through the Data Act and contestability in digital markets through the Digital Markets Act (DMA) may have already set us […]

In this week’s episode of the StrictlyVC Download podcast, veteran VC Aileen Lee was direct about a major consequence of the recent boom-and-bust cycle: many companies stuck in limbo aren’t just struggling to regain their footing after raising too much money at unsustainable valuations; they’ve also lost the champions who once backed them. Lee was […]

Apple Inc.’s top executive overseeing its Siri virtual assistant told staff that delays to key features have been ugly and embarrassing, and a decision to publicly promote the technology before it was ready made matters worse. Robby Walker, who serves as a senior director at Apple, delivered the stark comments during an all-hands meeting for […]